Frequently broken elevators, water leaks and unbearable noise are just some of the problems that billionaire residents of one of New York’s most luxurious buildings say they encounter daily.
The tower’s occupants are currently suing 432 Park Avenue, the company that built it, for failing to remedy about 1,500 alleged defects.
The lawsuit alleges that the building’s problems put residents and guests “in danger and inconvenience.”
The skyscraper opened in 2015 in an upscale area of Manhattan, New York.
The list of apartment owners in the property, the famous American actress and singer, Jennifer Lopez and her ex-fiance, Alex Rodriguez, and the owner of the Al Hokair Trading Group, Saudi billionaire Fawaz Al Hokair, and a member of the family that owns the global brand of tequila drink Jose Cuervo, according to the New York Times.
The newspaper said that the apartments and condominiums in the tower were sold for tens of millions of dollars per apartment.
Cases in the lawsuit filed with the New York Supreme Court Thursday, seeking $250 million in damages, included an electrical explosion in June that left residents without power, and inexplicable “horrific” noises and vibrations.
The amount of compensation does not include punitive damages or individual lawsuits that may come later.
A total of 1,500 defects in the construction and design of the tower were identified by engineers appointed by the tower’s board of directors.
The New York Times quoted a resident describing the tower’s garbage collection slide as making a “bomb” sound when used.
Several of the issues in the lawsuit were described as “safety security issues.” The lawsuit alleges that failures in the building’s elevators, for example, once left residents stranded for hours and repeated on several occasions.
The complaint also stated, “The owners of the housing units paid tens of millions of dollars to buy these apartments, but they did not get the spacious areas and luxury apartments they were promised. Not only that, but the building in which they bought apartments suffers from faults and problems.”
The building’s financier, a company set up by CIM Real Estate Group and McClow Real Estate to build the tower, said in a statement to local media that 432 Park Avenue is the “best place to live in Manhattan” and is also a “milestone” on the city’s skyline.
The complaint also alleges that the tower’s board of directors “imposed restrictions on access” to the property to address these issues, and that the tower’s apartment owners’ association and some residents misunderstand the board’s obligations as the body responsible for the building.
CIM Real Estate Group and McClow Real Estate have declined requests from the BBC for comment.