Facebook reveals the reason behind the malfunction .. and routers are part of the problem

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Facebook posted a blog post after the massive global outage that caused its services and internal communication tools to stop working for several hours, which it attributed to a “wrong configuration change” of its routers.

According to business insider, Santosh Janardan, Facebook’s vice president, wrote, “Configuration changes to the core routers that coordinate network traffic between our data centers caused problems that broke this connection… Network traffic has a cascading effect on the way our data centers communicate, resulting in the disruption of our services.”

“The underlying cause of this outage has also affected many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the issue,” Janardan added.

Facebook said it had “no evidence that user data was compromised as a result of this downtime.” The post confirmed that Facebook’s services are back online and apologized for the inconvenience.

The outage also affected Facebook and all of its most used apps, including Instagram, WhatsApp and Messenger, and in the meantime, the outage caused major problems for business owners who depend on the platforms, users from around the world, and shareholders including CEO Mark Zuckerberg. whose fortune was greatly affected.



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